Privacy Policy

1. Who We Are

MarketCircle is a group shopping platform operated by the MarketCircle team. For privacy questions, contact marketcircle.co@gmail.com.

2. Information We Collect

We may collect and use the following information:

• Account details, such as name, email address, phone number, profile photo, and login details.
• Group information, such as group names, descriptions, member roles, invitations, approvals, and settings.
• Shopping data, such as grocery requests, item quantities, prices, substitutions, carts, trips, receipts, and issue reports.
• Payment-related data, such as wallet balances, payment status, refunds, withdrawals, and transaction references.
• Communications, such as messages, ratings, feedback, support requests, and notifications.
• Technical data, such as device details, IP address, browser information, usage logs, and security events.

3. How We Use Information

We use information to provide the service, create and manage groups, process grocery requests, support payments and refunds, send service notifications, prevent fraud, improve product quality, respond to support requests, and comply with legal obligations.

4. Legal Bases

Where UK data protection law applies, we rely on legal bases such as contract performance, legitimate interests, consent, and legal obligation depending on the activity. For example, account and shopping data is generally needed to provide the service, while optional marketing or non-essential analytics may rely on consent.

5. Sharing Information

We may share information with payment providers, hosting providers, analytics providers, support tools, professional advisers, authorities where legally required, and other users where needed for group shopping. For example, a Group Leader may see member requests and payment status for their group.

6. Retention

We keep personal information only for as long as needed for the purposes described in this policy, including account management, transaction records, dispute handling, legal compliance, fraud prevention, and backup retention.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also withdraw consent where processing is based on consent. Contact us to make a request.

8. Security

We use reasonable technical and organisational measures to protect personal information. No online service is completely secure, so users should also protect their account credentials and report suspected misuse quickly.

9. Children

MarketCircle is not intended for children. If we learn that a child has provided personal information without appropriate permission, we will take steps to remove it.

10. Contact

Privacy questions and requests can be sent to marketcircle.co@gmail.com.

Related Policy

Read our Cookie Policy for information about cookies and similar technologies.